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How do I return an item?
At Urban Accents, we are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied with your purchase simply follow the instructions below.
Urban Accents will accept merchandise returns for Standard Delivery items within 30 days of purchase and issue a credit or refund. A valid packing slip is required with each return. Returns of merchandise purchased through our website will be accepted by USPS, UPS and FedEx. Pending inspection, a credit or refund will be issued for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping and handling charges are non refundable.
To return an item please call Customer Service at 877.UA.SPICE to receive a call tag and authorization number.
Important: shipping and handling fees are non refundable.
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